NTO Tax & Covid-19 Peer-learning: Rethinking Communication Strategies and Relations Between Tax Authorities and Taxpayers

As countries take on tax policy and administrative measures to address the Covid-19 crisis and its economic consequences, the adjusting of processes and the enhancing of communication strategies and tools, to ensure that taxpayers are well informed have become even more relevant than before.

This particular peer-learning session will focus on the theme of:
• Re-thinking communication strategies and relations between tax authorities and taxpayers. Changing or improving the way tax administrations communicate effectively with taxpayers; tools or solutions that are used for revenue mobilisation and taxpayer education:

There will be a total of three presentations, with contributions from the tax authorities of Canada, Mali, and the United Kingdom respectively. As well as question and answer sessions.