Developing Taxpayer Service - Core Issue 2

Wednesday, February 7, 2018 - 12:00 to Friday, February 9, 2018 - 13:00
IOTA Secretariat
Wesselényi u. 16. 7th floor
Budapest
1077
Hungary
Steering Group preparations for the 2018 Tax Professional Learning and Development Forum Meeting
Objectives:

Topic and agenda preparations for the 2018 Tax Professional Learning and Development Forum Meeting

 
Wednesday, August 30, 2017 - 08:30 to Friday, September 1, 2017 - 14:00
Kutuzovsky Prospect 2/1
Moscow
121248
Russian Federation
Better understanding of customer-centric design & co-creation and implementation in the design of digital tax services
Objectives:

The workshop is to examine better understanding of what a customer centric design and co-creation is, and its implementation in the design of digital tax services, especially mobile solutions.

 
Wednesday, May 3, 2017 - 09:00 to Friday, May 5, 2017 - 12:00
Yerevan
Armenia
Developing a proactive communication with taxpayers and tax advisers.
Objectives:

This event will explore how tax administrations can work with tax service providers to achieve a higher level of taxpayer compliance.

 
Wednesday, February 22, 2017 - 09:00 to Friday, February 24, 2017 - 12:00
Budapest
Hungary
Developing an Online Taxpayer Account
Objectives:

This workshop will share experience on how IOTA tax administrations can ensure transparency and personalisation in delivering e-services via a taxpayer online tax account.

 
Wednesday, November 23, 2016 - 09:00 to Friday, November 25, 2016 - 12:00
Skopje
Republic of North Macedonia
Regional Event
Objectives:

The Public Revenue Office of the FYR of Macedonia share their experience of setting up a dedicated IT Forensic Laboratory for Tax Purposes

 
Tuesday, November 8, 2016 - 07:00 to Wednesday, November 9, 2016 - 17:00
Budapest
Hungary
International conference with a strategic scope aimed at Senior tax administration officials and -experts.
Objectives:

International conference with a strategic scope aimed at Senior tax administration officials and -experts.

 
Wednesday, January 27, 2016 - 13:00 to Friday, January 29, 2016 - 13:00
Budapest
Hungary
Improving public perceptions of tax system
Objectives:

Using public marketing campaigns to raise taxpayer awareness and improve their perception of tax system

 
Wednesday, December 16, 2015 - 09:00 to Friday, December 18, 2015 - 12:00
Budapest
Hungary
The workshop is to examine ways member tax administrations design, promote and facilitate the use of electronic services
Objectives:

With the growth in technology capabilities and demands for improved performance, public administrations have been encouraged to intensify their efforts promoting electronic services.

 
Wednesday, October 7, 2015 - 09:00 to Friday, October 9, 2015 - 12:00
Copenhagen
Denmark
This workshop will seek to create inspiration for more advanced goals and opportunities in utilizing pre-filling.
 
( GA19_2015 )
Thursday, July 2, 2015 - 09:00 to Friday, July 3, 2015 - 17:30
Rotterdam
Netherlands
Use of digital self-service channels and the impact on overall tax compliance
 
Wednesday, March 18, 2015 - 09:00 to Friday, March 20, 2015 - 12:00
Budapest
Hungary
A direct relationship between taxpayer’s behaviour and trust in tax administrations has been demonstrated.
Objectives:

A direct relationship between taxpayer’s behaviour and trust in tax administrations has been demonstrated by several researchers.

 
Wednesday, February 18, 2015 - 09:00 to Thursday, February 19, 2015 - 09:00
Zagreb
Croatia
 
Wednesday, January 21, 2015 - 09:00 to Friday, January 23, 2015 - 12:00
Budapest
Hungary
<p>Promotion and Facilitation of Electronic VAT Invoices</p>
Objectives:

The new rules on VAT invoicing (Council Directive 2010/45/EU) have been introduced by the EU member states in their national VAT legislation from 1 January 2013.