28 Oct.
Best practice examples of redesign and delivery of e-services to different segments of taxpayer community that have been affected by the COVID-19 outbreak
4 Dec. Amsterdam, the Netherlands
This webinar will discuss the latest developments and forward-looking solutions of staff learning and development
This webinar will provide IOTA members with some good ideas about the latest developments and forward-looking solutions for staff learning and development in IOTA tax administrations.
27 Nov.
Measuring and analyzing the tax gap and innovative ways to enhance tax compliance
The webinar focuses on how to measure and analyze the tax gap and how innovative ways of communication and cooperation with taxpayers can help facilitate and promote voluntary tax compliance
29 May. Amsterdam, the Netherlands
Enhancing digital channels as primary avenue for communicating with customers and delivering services