The Spanish Tax Agency launched a new service in the AEAT´s mobile application. The new function is available from 4 July, 2022 and allows the clients to pay debts, ask for instalments, query on the status of the pending debts or obtain a certificate of being up to date with tax liabilities and paying almost instantaneously.
In the case of deferments, the reply of the Tax Agency is also immediate if the taxpayer is subscribed to AEAT alerts system. He will get either a push notification in the app, an e-mail or an SMS.
Navigation through the app is convenient and intuitive and the contents are offered in a simple manner. Moreover, video tutorials, a brochure and a guide have also been produced to support taxpayers.
The mobile app has several navigation levels with sections and subsections in chain screens so that the taxpayers can choose the option more adapted to their profile and the procedure they want to follow. In addition, it has a link to tax collection virtual assistance tools for calculation of delay interests or instalments. Once the procedure is finalised, clients will get an instant receipt of the Tax Agency.