Workshop on the Latest Developments and Best Practices in the Use of e-Commerce Monitoring and Investigation Tools

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A two-day digital workshop was held by IOTA on 23rd–24th March 2022 about the Latest Developments and Best Practices in the Use of E-commerce Monitoring and Investigation tools. With more than 100 participants from 32 IOTA member tax administrations the event provided an opportunity to gain experience on the newest IT tools for structuring data, preparing data for analysis, and presenting results and evolutions as dashboards, datamining, web scarping and social network analysis.

The digital workshop also offered the insights into best practices of IOTA members with advanced experience in applying data analytics to identify the risks of tax fraud and evasion that occur in online transactions.

At the same time, each IOTA member tax administration had the opportunity to present and share experience on concrete and practical approaches and IT demonstrations in the use of techniques and modern tools for big data processing.

The first plenary session of the workshop ran under the theme “Monitoring and investigation tools in the e-commerce” with presenters including:

  • “The expansion of EU exchange of information to e-commerce” by Mr. Henrik Paulander and Mr. Adrian Kelly (EU Commission)
  • “OSINT In Ecommerce Projects” by Mr. Espen Norkyn (Norway)
  • “The challenge of data analytics in the audit of E-commerce” by Mr. Patrick Frijns (the Netherlands)
  • “Internet monitoring of underpricing traders” by Mr. András Lőw (Hungary)
  • “Status quo - A long way to go to introduce auditing and investigations methods” by Mr. Stefan Heintz (Germany)
  • “Taxation of digital economy - Croatian approach” presented by Mr. Davor Buric (Croatia)

The second plenary session revolved around the topic “Practical demonstration of the tools used by tax administrations”, specifically:

  • “Monitoring decentralized E-commerce services” by Mr. Kristof Vanderhasselt (Belgium)
  • “Digital economy - Example - usage of tools used by tax administrations” by Mr. Davor Buric (Croatia)

Attendees could raise questions during the Q&A at the end of each Session. In addition, participants were actively involved in a group discussion and in a Final Panel Debate during day 2 of the event.

All material, presentations included, is available for registered IOTA website users on the event’s webpage while  group discussion notes and the recording on the event will be provided soon.