Call Center Department under the Ministry of Taxes was successfully re-certified for compliance with ISO 18295-1: 2017 as of December 4, 2018 by “Austrian Standards plus GmbH”.
The 195 Call Center was established in 2003 within the Ministry’s taxpayer service structures and began to operate in December of the same year. Until May 2006, the Call Center was only able to receive calls from Baku, but since then the service has been expanded to cover the whole territory of Azerbaijan.
IOTA, in close collaboration with the Swiss Federal Tax Administration, held a workshop “Use of techniques and modern tools for Big Data processing” in Bern on 11-13 December 2018 attracting over 60 Big data project managers, IT specialists, analysts and data scientists from 36 IOTA member tax administrations.
Read the summary of the presentations and debates of each of the 17 sessions featured in the agenda of the 3 – day long Lisbon Tax Summit.
Massimo Morarelli, IOTA’s International Taxation Expert delivered a presentation in WU “Tax and Technology Series - third workshop - VAT/GST challenges in a digital economy” in Vienna, Austria on 17-18 December 2018. Mr Morarelli spoke on the challenges that tax administrations have to face in the digital era and on IOTA’s activity in this field.
The 2nd Meeting of the Forum on the Implementation of measures to counter Base Erosion and Profit Shifting (BEPS) took place on 4-6 December 2018 in Budapest, Hungary. The Forum provided a platform for sharing knowledge and experiences between IOTA member tax administrations and identifying best practices in the implementation of the BEPS Action Plan.
As a part of the cooperation between the IOTA and the OECD in promoting fair and efficient tax systems and exchange of experience among tax administrations, a joint training event on Handling Mutual Agreement Procedure (MAP) cases was held in Budapest, Hungary from 26th to 30th November 2018.
Attending the sixth international conference “Security, Service and Development – New Directions in the Operation of Revenue Administrations”, IOTA Executive Secretary Mr Miguel Silva Pinto said that in the current international tax framework taxpayers’ data protection need to be brought into the debate. The conference, which was organised by the National Tax and Customs Administration of Hungary (NTCA) and the World Customs Organisation (WCO) in the National University of Public Service took place on 21-22 November 2018 in Budapest.
CFE Tax Advisers Europe is a Brussels-based association of European tax advisers. Founded in 1959, CFE brings together members from 30 national organisations in 24 European countries, representing more than 200,000 tax advisers. CFE strives to contribute to the co-ordination and development of both tax law in Europe and national laws that govern and safeguard the tax adviser profession.
55 participants gathered last week from 33 IOTA member countries in Budapest to discuss the collection and use of data, intelligence and analytics to tackle tax non-compliance and evasions in e-commerce activities. The “Tools for Monitoring e-Commerce” IOTA workshop was held on 13-15 November 2018 where IT experts and developers in the field of tax data and tax auditors using IT tools for monitoring e-commerce activities shared their experiences. The workshop was organised in partnership with the National Tax and Customs Administration of Hungary.
In recently published Doing Business report of the World Bank Group which has measured 190 economies, Azerbaijan has significantly improved its position. By virtue of implemented reforms, Azerbaijan compared with previous report rebounded 32 spots reaching 25th position among 190 states.