Tax Debt Management Forum

The meeting of the IOTA Forum on Tax Debt Management will cover strategies, working plans and methods, and best practices on effective debt management during high-impact events.

Behavioural interventions in payment notifications

Fundamentally, the field of behavioural insights is focused on understanding human decisions and behaviours, then leveraging those insights to design practical policies and interventions. Regarding tax administration, it can be beneficially applied to a wide range of areas, from taxpayer services and enforcement to internal topics such as employee engagement and productivity. Promoting and encouraging taxpayers’ voluntary tax compliance is key to efficient tax administration.

6th IOTA Talks

IOTA Talks is a regular digital event designed for PCPs and Shadow PCPs aiming to give a better understanding of decisions made by the Executive Council, forthcoming events and other IOTA activities. The 6th IOTA Talks will focus on the outcomes of the 130th Executive Council Meeting held on 9-10 February 2022.

Webinar on Delivering Taxpayer Services through Social Media

The IOTA webinar will focus on the IOTA members’ real success cases and projects concerning the utilisation of social media in the delivery of tax services and fostering interactions with taxpayers.


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