29th General Assembly of IOTA 'Adaptive and Agile Tax Administration in a Rapidly Changing Environment'

The global and national social, economic and ecological challenges that confront societies today require novel public sector solutions. As governments explore how to change the very foundations of governance and democracy to meet the demands of the 21^st century environment, innovation has become imperative to stay ahead of the curve.

Over the past few years, tax administrations have been moving towards adaptive innovation and agile approaches to respond to the rapidly changing environment.

Looking ahead, emerging technologies such as artificial intelligence and blockchain continue to reshape the way tax administrations operate, while global trends such as climate change and geopolitical instability present new challenges.

This year’s Technical Session of the General Assembly will explore innovative approaches and instruments that tax administrations can use to respond to emerging challenges in a timely manner. It will highlight how adaptive innovation can be applied in practice and will showcase best practices in agile methods and tools that support adaptive innovation in tax administration.

The key topics of the sessions will include:

• Agile strategies
• Adaptive structures and governance
• Skills and capacities needed for adaptive innovation
• Leadership in adaptive innovation

An exhibition will accompany the Technical Session, focusing on technologies and platforms that empower tax administrations to adapt faster, make data-driven decisions, foster innovation and experimentation, and optimise talent management and workforce planning.