published by on related country : IOTA Secretariat

Published: Strategic Workforce Planning Guide

This Guide was published on 17 January, 2020. It is the output of the IOTA Project “Rightsizing the workforce in tax administration” sponsored by the Federal Public Service Finances of Belgium. The publication is a practical and hands-on toolbox that can be used as a guide by IOTA members which are interested to implement strategic workforce planning in their tax administrations.

published by on related country : IOTA Secretariat

Avatars, Spotify playlists and happy employees – IOTA held its first Forum on Communication

The first IOTA Forum on Communication was hosted by the IOTA Secretariat and took place on 10-12 December, 2019 in Budapest. The Forum brought together senior officials working in the field of communication in IOTA member tax administrations from both EU and non-EU countries. 51 participants from 26 countries gathered to achieve a greater practical understanding and awareness, exchange practices and discuss the latest trends in communication. 

published by on related country : IOTA Secretariat

Member countries shared their experience at the Workshop on introduction of online invoicing

An IOTA Workshop on „Introduction of online invoicing – Experiences of IOTA member tax authorities” was organised in Budapest in partnership with the Hungarian National Tax and Customs Administration, on 3-5 December 2019. Forty-eight participants from 28 IOTA member countries gathered to exchange practises and methodologies related to online invoicing. IT companies were also actively present at the workshop sharing their expertise on online invoicing systems.

published by on related country : IOTA Secretariat

International conference on IT and HR aspects of digital transformation

„Common Challenges, Smart Solutions – Digital Transformation of Tax and Customs Administrations from IT and HR Perspective” was the title of the international academic conference jointly organised by the National Tax and Customs Administration of Hungary and the National University of Public Service. IOTA participated at the two-day event which was held in Budapest, on 20-21 November 2019. 

published by on related country : United Kingdom

Jim Harra became the new Chief Executive at Her Majesty’s Revenue and Customs

Jim Harra has been confirmed as permanent Chief Executive and First Permanent Secretary with effect from 29 October 2019. Jim was formerly the Second Permanent Secretary and has been covering the role of Chief Executive and Permanent Secretary on an interim basis, following Jon Thompson’s move to the Financial Reporting Council.