May 2019

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116th Meeting of the Executive Council (EC116_2019)116th Meeting of the Executive Council (EC116_2019)
13/05/2019 to 14/05/2019
Berlin, Germany
 
IOTA Workshop on Organisation of Call Centre Structure in IOTA Member Administration (AD1_2019)IOTA Workshop on Organisation of Call Centre Structure in IOTA Member Administration (AD1_2019)
15/05/2019 to 17/05/2019
Katowice, Poland
This event will explore the most recent developments in the domain of call centres in IOTA member tax administrations.
 
 
 
 
 
 
 
 
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Webinar "New challenges and ways to enhance taxpayer service in the digital age" (WB1_2019)Webinar "New challenges and ways to enhance taxpayer service in the digital age" (WB1_2019) 29/05/2019 Amsterdam, the Netherlands
Enhancing digital channels as primary avenue for communicating with customers and delivering services