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Home Events Workshop on Improving Communication Strategies and Customer Service towards International Taxpayers
Workshop on Improving Communication Strategies and Customer Service towards International Taxpayers

Workshop on Improving Communication Strategies and Customer Service towards International Taxpayers

29 - 30 Sep 2021

The workshop will be on identifying practical solutions for enhancing services to international taxpayers implemented by IOTA member tax administrations, focusing on front-end initiatives – segmentation, direct/proactive communication, application of nudging techniques.

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