Human Resource Management

On October 1st, 2026, Mrs. Elana Țîbîrnă was appointed as the new Director General of the State Tax Service of the Republic of Moldova.

On 4 March 2026, IOTA organised the first digital event of the year, the ‘Webinar on the Use of VITARA for L&D/HR Professionals,’ listed in the IOTA 2026 Work Programme Calendar, which brought together over 170 experts and practitioners from the IOTA membership and beyond to explore how digital learning solutions can enhance capacity building in tax administrations.

Bern, Switzerland - November 4, 2025 — The Swiss Federal Tax Administration (FTA) is pleased to announce that the FTA’s HR Team recently welcomed five delegates from the State Tax Service under the Ministry of Economy of the Republic of Azerbaijan for a two-day professional exchange in Bern, Switzerland. 

Podgorica, Montenegro – October 28-29, 2025 — The IOTA Human Resource Management Forum on “Future-Proof Learning and Development (L&D) for the Innovative and Agile Tax Administration” successfully concluded its two-day event in Podgorica, bringing together HR and L&D professionals from across the IOTA community and beyond to address key challenges and opportunities in shaping a future-proof, innovative, and agile learning landscape in tax administrations.

On September 15-16, 2025, Alix Perrignon de Troyes, Executive Secretary of IOTA, participated in the in-person meeting organised by the OECD FTA’s HR Community of Interest in cooperation with IOTA in Paris, France. The two-day event facilitated an engaging exchange of views and experiences among members on the evolving challenges and opportunities faced by tax administrations in HR management amid rapid technological change.

Effective tax administration must not only be efficient but also inclusive, accessible, resilient, agile and adaptive to citizens' changing needs