Strategic Core Issue 3: Reducing the Tax Administration Cost Base

Structure and Processes - the suggested focus here is on the internal and back office processes to improve operational productivity and realise efficiencies.

Working Across Government - the suggested focus here is on adopting a whole of Government approach that minimises the number of interaction points for taxpayers and increases the sharing of data by Government bodies as a way to inform risk and eliminate overlap in obligations on taxpayers.

Working with 3rd Parties - the suggested focus here is on identifying the elements of the core and non-core work of tax administrations and how working with 3rd parties in service delivery can eliminate cost for tax administration and maximise its capacity to address, for example peak and one off service demands.