Primary tasks

Joint IOTA-EU-OECD workshop „Innovation in the Field of Collection and Recovery of Taxes and Fines”

Ágnes Kővágó's picture
Published by:

A joint IOTA - EU Fiscalis 2020 Programme - OECD Forum on Tax Administration (OECD FTA) workshop ‘Innovation in the field of Collection and Recovery of Taxes and Fines’ took place in Brussels on 20-21 April 2017 hosted by the Belgian Federal Service Finance. In addition to the event, a workshop of the IOTA Project “Measuring Debt Management Performance” was held on 19 April 2017 together with a meeting of the Tax Debt Management Network for OECD FTA members. IOTA was represented by Mr Eugenijus Soldatkovas and Mr David Woods, Technical Taxation Experts.

The workshop ‘Innovation in the field of Collection and Recovery of Taxes and Fines’ offered opportunity for participants to exchange experience how innovative techniques based on behavioural economics, predictive analysis and automation can enhance debt collection and recovery processes. 122 participants from international organisations, tax administrations, the business sector and academic society discussed how new can insights from the field of behavioural economics improve the collection and recovery processes (Nudging). Delegates examined how data analytics can in combination with information technologies improve the collection and recovery operations and how to make best use of new techniques in shaping and building collection and recovery processes.

In the workshop of the IOTA Project “Measuring Debt Management Performance the Belgian project team presented findings from analysis of information about existing debt management performance measuring models and approaches collected using the questionnaire as well as the study visits to selected countries. Participants discussed the draft report of the project, the outcome of the discussion will be included in the final report.

Members of the OECD FTA had the opportunity to join a meeting of the Tax Debt Management Network. Participants were informed on the recent activities of the Network with regard to platform for sharing best practices, payment thinking and offshore recovery. Participating countries presented the recent developments proactive interventions in debt collection and recovery. 

Further information about the events is available here for IOTA members.